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Art of Being Assertive - e-class

Many of us find it difficult to say no. This often results in us being weighed down with extra work and ultimately feeling under pressure and undervalued.

This introductory session would benefit anyone who finds it difficult to be assertive in situations or has to deal with people who are either too passive or aggressive.


Topics covered:

  • What is assertiveness?
  • Aggressive/submissive behaviour
  • Body language and personal space
  • Voice elements
  • 3 Steps to assertive behaviour


Course objectives:

  • Describe and demonstrate the techniques used to effectively handle aggressive and submissive behaviours
  • Identify the key points of the assertiveness definition, using the slides
  • Correctly explain the 3 steps to assertive behaviour

04 Oct 2019

10:30am - 11:30am

Add to Calendar 10/04/2019 10:30 10/04/2019 11:30 Art of Being Assertive - e-class This introductory session aims to provide you with the basic skills to be more assertive, to ensure that your opinions are counted and that you can take control of your work/life balance. London, UK


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IET Course
Online course
Membership and Professional Development
United Kingdom


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