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Dealing with Conflict - e-class

There will be certain times that we have to deal with difficult situations or people which may result in conflict in the workplace. Dealing with these situations can be tricky and also quite stressful.


This session is for anyone who has had to deal with conflict in the workplace or is finding certain situations or people challenging.

Topics covered:

  • What causes conflict?
  • Conflict handling styles
  • Communication


Course objectives:

  • Using the material provided, analyse and record the reasons why conflict occurs and how you can control your response to it
  • Using the information provided, correctly identify which conflict handling style to use depending on the situation
Time

30 Aug 2019

1:30pm - 2:30pm

Calendar
Add to Calendar 08/30/2019 13:30 08/30/2019 14:30 Dealing with Conflict - e-class This session aims to provide you with the fundamental skills to be able to handle conflict in a calm and assertive manner. London, UK

Organiser

IET Courses

Registration Information

See below for booking details. Alternatively, fill in our booking form and return it to pdcourses@theiet.org.

Terms and conditions of booking.

Location

E-class

IET Course
Online course
Membership and Professional Development
United Kingdom

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IET Member Price

£30

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Non-Member Price

£35

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