Dealing with Conflict - live e-class

There will be certain times that we have to deal with difficult situations or people which may result in conflict in the workplace. Dealing with these situations can be tricky and also quite stressful.

This session is for anyone who has had to deal with conflict in the workplace or is finding certain situations or people challenging.

Topics covered:

  • What causes conflict?
  • Conflict handling styles
  • Communication

Course objectives:

  • Using the material provided, analyse and record the reasons why conflict occurs and how you can control your response to it
  • Using the information provided, correctly identify which conflict handling style to use depending on the situation


Course Platform:

This course is delivered as a live online course via Adobe Connect.

  • Leadership and Management
  • Ethical Aspects
  • HR Management

Continuing Professional Development

This event can contribute towards your Continuing Professional Development (CPD) hours as part of the IET's CPD monitoring scheme.


15 Oct 2021

10:30am - 12:00pm

Add to Calendar 10/15/2021 10:30 10/15/2021 12:00 Dealing with Conflict - live e-class This session aims to provide you with the fundamental skills needed to handle conflict in a calm and assertive manner. London, UK


IET Courses

Registration Information

See below for booking details. Alternatively, fill in our booking form and return it to

Terms and conditions of booking


E-Class delivered via Adobe Connect

Any timings will be GMT/BST
United Kingdom


Member Price

£30 + VAT


Non Member Price

£35 + VAT