Influencing and persuading - 'live' e-class
Use the psychology of influence to help get your way
This 90-minute 'live' e-class is suitable for anyone who wants and needs to influence others as part of their role. This may include influencing clients, your peers, your manager or other stakeholders.
We all need to influence and persuade others, but most of us have a limited range of strategies, so we’re not effective in certain situations or with certain people. But this is a skill that can be learnt – an essential skill for anyone in business. This interactive and engaging e-class will give you practical tools and techniques you can use immediately to get others to say ‘yes’ more often, to buy in to your ideas and to give you commitment.
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Continuing Professional DevelopmentThis event can contribute towards your Continuing Professional Development (CPD) hours as part of the IET's CPD monitoring scheme. |
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29 Jun 2022 10:30am - 12:00pm |
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Organiser
IET Courses
Registration Information
See below for booking details. Alternatively, fill in our booking form and return it to pdcourses@theiet.org.
Location
'Live' online course delivered via Zoom
Webinar
Online
United Kingdom
Programme
By attending this e-class, you will learn how to:
· Acquire practical techniques and strategies for influencing with impact
· Win people over, build & maintain trust to make a positive impact when persuading
· Increase your awareness of the impact your persuasion style has and be able to vary it as needed
· Develop a toolkit of approaches when influencing others
E-class outline
1 Everyday influencing
· Typical situations
· The difference between influencing, persuading and manipulation
· How behaving ethically helps foster sustainable working relationships
2 Rapport and trust
· Cialdini’s ‘6 Principles of Influence’
· The importance of rapport and connecting with others
· How trust plays a vital part in influencing others to buy your ideas
· Maister’s ‘trust equation’
3 Questioning and listening
· Understanding the other person; behaviours, values, preferences and motivations
· Listening at a deeper level for emotions, not just facts
4 Influencing toolkit
· Push or pull?
· The ‘broken record’ technique
· The Goldilocks technique
5 Actions and next steps
· Review
· Personal action planning
· Next steps
Course Platform
This course is delivered as a live online course via Zoom.
