From Advice Notes to Intelligent Automation
The Evolution of Telecom Operations
About
Dave Milham is uniquely placed to tell this story with more than 50 years in telecoms and pivotal roles in the development of OSS/BSS architectures and standards. With more than 35 years at BT and the GPO and approaching 20 years at the TM Forum Dave was "in the room" as many key developments
emerged. Dave will tell a story of increasing IT automation. From manual processes, and Advice Notes, supporting telephony with electro-mechanical call switching and billing. Through an early focus of islands of automation, digital switching and charging. He will chart the rise of end-end process automation through IT over IP enabled networking. Finally as Dave is still "in the room" he will predict the evolution from management of digital services over fibre and wireless networks, all software defined with the widespread adoption of AI and Autonomous Networking operational practices.
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Continuing Professional Development
This event can contribute towards your Continuing Professional Development (CPD) hours as part of the IET's CPD monitoring scheme.
14 Jan 2026
7:00pm - 8:30pm
Organiser
- Anglian Coastal Local Network
Registration information
Please register for both the In person or online as follows:-
For In person use https://localevents.theiet.org/81d92b
For online use https://localevents.theiet.org/0a504e
Speakers
Dave Milham
Chief Architect TM Forum - Tele Management Forum
Dave Milham obtained a B.Sc. in Electrical Engineering at Imperial College London and a M.Sc. inTelecom Engineering at Essex University where he researched the Telecom application of Digital Filters. He joined BT Labs in 1971 and conducted diverse roles including: development of Digital Switching Systems including System-X Digital Concentrators, and early ATM studies. For several years he led a commercial team developing, deploying and supporting office products. He returned to development and
research principally focused on Management Systems and standardisation of architecture and interfaces. He led several European research projects and served on the IEEE NMOS Technical Program Committee. He was instrumental in setting up the OSI/NM Forum which became the TM Forum. He joined the TM Forum in 2008 and has led several programs as the Chief Architect. His current focus is accelerating adoption of AI and Open Data Architecture solutions and operation practices in Autonomous Systems and Networks.
Programme
This is a hybrid event with people attending either in person at the University of Suffolk or Online.
The presentation will start promptly at 19:00.
There will be a Q&A at approx 19:45
The event will finish by 20:30