Thames Water Control Centre visit
About
Thames Water serves 16 million customers across London and the Thames Valley every day. From that first cup of tea in the morning through to baths at bedtime. As well as supplying water to your taps, Thames Water takes wastewater away. We collect and treat sewage, returning clean water to our rivers. It’s everyone’s water and Thames Water is here to keep taps flowing for generations to come. Delivering life’s essential service. Come and join the visit and you can find out more.
It’s everyone’s water and Thames Water is here to keep taps flowing for generations to come. Delivering life’s essential service. Come and join the visit and you can find out more.
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Continuing Professional Development
This event can contribute towards your Continuing Professional Development (CPD) hours as part of the IET's CPD monitoring scheme.
20 Apr 2026
10:00am - 3:00pm
Programme
- Meet & greet at reception (visitors sign in etc…)
- Welcome including housekeeping
- Overview of Thames Water
- Water & Wastewater operations
- Incident management
- Customer and logists
- Tour call centre planning and scheduling temas
- Wrap up and Q&A